Privacybeleid
Terms and Conditions
Last updated: 20 July 2026
1. Definitions
In these Terms and Conditions, the following definitions apply:
Flightsu B.V.: the company offering the Flightsu product, including any affiliated entities.
Product: the Flightsu dietary supplement in powder form.
User / Customer: any natural person or legal entity using the Flightsu products or website.
Website: all online platforms, webshops and digital environments operated by Flightsu.
Agreement: any agreement between Flightsu and the user.
2. Applicability
These Terms and Conditions apply to:
- All offers, orders and agreements
- The use of the website
- The use of the Flightsu product
By using Flightsu or the website, the user agrees to these Terms and Conditions.
3. Product Information and Liability
3.1 General
Flightsu is a dietary supplement developed for pilots and cabin crew, with the purpose of supporting hydration.
Flightsu:
- Is not a medicinal product
- Is not intended to diagnose, treat, cure or prevent any disease
3.2 No Certification by Aviation Authorities
Although Flightsu has been developed with the aviation industry in mind:
- Flightsu does not contain ingredients listed on prohibited substance lists of EASA (European Union Aviation Safety Agency) or FAA (Federal Aviation Administration)
- Flightsu is not certified, approved or authorized by EASA, FAA, or any other aviation authority
- No guarantee is provided that the use of Flightsu complies with all individual company policies or aviation regulations
3.3 Personal Responsibility
The user acknowledges and accepts that:
- They are fully responsible for compliance with:
- National legislation
- Aviation regulations
- Company procedures
- Use of Flightsu is always at the user's own risk
Flightsu is not liable for decisions made by airlines, medical examiners, regulators or authorities.
4. Health Disclaimer
Flightsu should not be used without medical advice in the following situations:
- During pregnancy
- During breastfeeding
- When using medication (particularly medication affecting electrolyte balance, fluid balance or heart function)
- In case of existing medical conditions
- In case of kidney problems, heart conditions or electrolyte disorders
Additionally:
- Do not exceed the recommended dosage
- Do not use Flightsu as a replacement for a varied and balanced diet
- Always consult a medical professional if in doubt
Flightsu accepts no liability for damages resulting from improper use.
5. Use of the Product
The user confirms that:
- They use the product according to the instructions
- They are aware of their personal health risks
- They independently assess whether use is safe in combination with their professional activities (for example, flying)
Flightsu is intended as a supplement to hydration and is not a replacement for adequate water intake.
6. Liability
The user indemnifies Flightsu against claims from third parties arising from:
- Improper use of the product
- Violation of applicable regulations
7. Orders and Delivery
- All orders are subject to product availability
- Flightsu reserves the right to refuse orders
- Delivery times are indicative and are not guaranteed
8. Returns and Right of Withdrawal
- Unopened products may be returned within 14 days
- Return shipping costs are the responsibility of the customer unless otherwise stated
9. Intellectual Property
All rights relating to:
- The Flightsu brand name
- Logos
- Texts
- Product formulations
are owned by Flightsu and may not be used without prior written permission.
10. Privacy Policy
10.1 Information We Collect
Flightsu may collect the following information:
- Name
- Address details
- Email address
- Payment information
- Website usage data
10.2 Purposes
Data is used for:
- Processing orders
- Customer service
- Marketing (where consent has been provided)
- Website optimization
10.3 Retention Period
Personal data will not be stored longer than necessary, unless required by law.
10.4 Sharing of Data
Flightsu only shares data with:
- Payment providers
- Logistics partners
- Government authorities where legally required
10.5 Security
Flightsu takes appropriate measures to protect personal data against:
- Unauthorized access
- Loss
- Misuse
10.6 User Rights
Users have the right to:
- Access their data
- Correct their data
- Request deletion
- Data portability
Requests can be submitted via: hello@flightsu.com
11. Cookies
Flightsu uses cookies for:
- Functional purposes
- Analytics (for example Google Analytics)
- Marketing purposes
Users can manage cookies through their browser settings.
12. Disclaimer
The information provided on the website is intended for general informational purposes only.
No rights can be derived from the content.
Flightsu does not guarantee that all information is complete, accurate, current or error-free.
Use of the website and products is entirely at the user's own risk.
13. Applicable Law
All agreements are governed by:
Dutch law
Any disputes shall be submitted to the competent court in the Netherlands.
14. Changes
Flightsu reserves the right to amend these Terms and Conditions at any time.
The most current version will always be available on the website.
Privacy Policy
Flightsu operates this store and website, including all related information, content, features, tools, products and services, to provide you, the customer, with a personalized shopping experience (the “Services”).
Flightsu is powered by Shopify, which enables us to provide these Services to you.
This Privacy Policy explains how we collect, use and disclose your personal information when you visit, use, make a purchase or otherwise interact with our Services.
If there is a conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail regarding the collection, processing and disclosure of personal information.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understood how your personal information is collected, used and disclosed as described in this Privacy Policy.